Checkout Error Codes
Here are the most common checkout error codes received and how you can resolve the payment issue:
Code |
How to Fix |
000 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
2000 |
DO NOT HONOR - This generic response indicates that your bank is unwilling to accept the transaction. The reasons vary; please contact your financial institution. |
001 |
Transaction Declined - Please verify your Billing Address and Credit Card details and try again. If the issue persists, contact your financial institution and verify the billing address they have for you and try your purchase again. |
002 |
Invalid Payment Details - Please verify your Billing Address and Credit Card details and try again. If the issue persists, please contact your financial institution. |
003 |
AVS/CVV check failed - Please verify your credit card details and try again. If the issue persists, please contact please contact your financial institution. |
004 |
CVV check failed CVV was incorrect or not supplied. - Please try to reenter the three/four digit code on the back of your card. If the issue persists, please contact your financial institution. |
005 |
AVS and CVVS checks failed - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
006 |
Duplicate transaction detected - Please verify your Billing Address and Credit Card details and try again. If the issue persists, please contact your financial institution. |
007 |
Flagged as fraudulent - Please contact your financial institution. |
008 |
Transaction Failed - Please contact Quivers. (Code 008)Catch-all Gateway (Braintree) specific rejection please contact your financial institution. |
009 |
Bank is unwilling to accept the transaction - Please contact your financial institution. |
010 |
Insufficient funds - At the time of the transaction, the account did not have sufficient funds to cover the transaction amount. Subsequent attempts may be successful. If the issue persists, please contact your financial institution. |
011 |
Insufficient Funds - Transaction limit exceeded - Please contact your financial institution. |
012 |
Cardholder's Activity Limit Exceeded - Please contact your financial institution. |
013 |
Cardholder's Activity Limit Exceeded - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
014 |
Invalid Credit Card Number - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
014 |
Invalid Credit Card Number - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
015 |
Invalid Expiration Date - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
015 |
Invalid Expiration Date - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
016 |
No corresponding Account was found - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
017 |
Card Account Length Error - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
018 |
The card issuer was not found - Please verify your credit card details and try again. If the issue persists, please contact your financial institution. |
093 |
Transaction Failed - To complete your purchase, you will need to use another payment method. |
Here are less common errors received and how you can resolve the issue:
Code |
How to Fix |
019 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
020 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
021 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
022 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
023 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
024 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
025 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
026 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
027 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
028 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
029 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
030 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
031 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
032 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
033 |
Invalid Payment Type - Please try a different payment type. |
034 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
035 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
036 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
037 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
038 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
039 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
040 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
041 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
042 |
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience! |
043 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
044 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
045 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
046 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
047 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
048 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
049 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
050 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
051 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
052 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
053 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
054 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
055 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
056 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
057 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
058 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
059 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
060 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
061 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
062 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
063 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
064 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
065 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
066 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
067 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
068 |
Transaction Declined - Your Billing Address does not match what your credit card has on file please update and try again or use another payment method. |
069 |
Transaction Declined - Your credit card information does not match what your credit card company has on file. You may be entering the incorrect CVV or card number. Please verify your credit card details and try again. |
070 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
071 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
072 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
073 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
074 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
075 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
076 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
077 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
078 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
079 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
080 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
081 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
082 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
083 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
084 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
085 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
086 |
Transaction Declined - To complete your purchase, you will need to use another payment method. |
087 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
088 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
089 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
090 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
091 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
092 |
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method. |
How AVS and CVV rules work: |
If the issuing bank’s response triggers one of the AVS or CVV rules, the system will reject the transaction or verification and send a void request to the issuing bank. Keep in mind that some banks don't recognize void requests immediately. |
When you submit a transaction or verification request for a new payment method, our processor passes the address and CVV information that you have provided to the issuing bank. If the bank approves, their approval response will also include AVS and CVV response codes; these codes indicate whether the numeric values in the address and CVV match their records. |
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