An Overview of Your Shipping Panel

An Overview of Your Shipping Panel

Shipping policies control where your products can be shipped to, and how much should be charged for a product to be shipped. You can have as many shipping policies as needed based on weight, amount of order, or the quantity of products purchased. To access your Shipping panel, click on "Shipping" in the left-hand rail of your Quivers Admin Panel.

Creating a Shipping Policy

1. Open your Shipping panel by clicking on "Shipping" in the left-hand rail of the admin panel

2. Next, click the blue "Add Policy" button in the upper right-hand corner; this will open a pop-up with a single input for "Policy Name." Name your shipping policy and click the blue "Create Policy" button to save

3. Once the policy has been created, you can edit the policy by clicking on the blue pencil icon to the right of the Shipping Policy name

Policy Type and Shipping Expectation

Select what type of policy you are creating (standard or expedited) in the "Policy Type" dropdown, and how many days should reflect in a Customer's shopping cart of when they can expect to have their order shipped out.

For example, if 3 days is entered in the "Shipping Expectation" field, at checkout, the customer will see "Your Items Are Expected to Ship By...X date" (screenshot below) which will be three days in the future from the date they complete their purchase.

You can have both Standard and Expedited Shipping Options display to the Consumer at checkout. This means you will have 2 shipping policies created in your Quivers Admin Panel. One set to the policy type Standard and one set to the policy type Expedited.

Example Customer View at checkout when Standard and Expedited Shipping are Options: 

Currency

The currency section allows you to select the currency in which the shipping amounts are collected. It is recommended that the currency in the Shipping Policy matches the currency of the Storefront (or Marketplace) associated. 

Marketplaces

The Marketplaces section is an overview of all your available Storefronts that can be associated with the newly created Shipping Policy. To attach a Shipping Policy to a specific Storefront, click on the checkbox to the left of the Storefront name. 

Regions

Shipping Policies can be attached to specific geographic regions as well as to specific Storefronts. The geographic component is controlled within the "Regions" section of the Shipping Policy. In order for regions to be available for selection (as seen in the screenshot below), you will need to create the region first. 

Creating a Region

1. Click the gray "New Region" button as in the screenshot above

2. This will open a pop-up that looks as follows:

3. In the pop-up, give your new Region a Name by filling in the "Name" input at the top of the window; then, select the "Locations" where this shipping policy should apply. To do this, check off the entire Country or expand the country to select specific areas

4. Once Locations have been selected, click the blue "Create Shipping Region" to save

5. After the Region is created, it will appear as an option in the "Regions" section of the Shipping Policy

Items

Now that the Regions and Marketplaces are assigned, it is time to attach this Shipping Policy to products in your Quivers Admin Panel. To do so, follow these steps:

1. To select all products, simply click "Check All" as seen in the screenshot below:

2. If only certain products should be associated with this Shipping Policy, double click the folder icons to expand the folders; then, check off the box next to the product names that should be included:

Shipping Settings

Select your In-Store Shipping Settings for the Products Selected

• Not Available - This product is not available for In-Store Pickup
• Optional - The consumer has the choice of home delivery or In-Store Pickup
• Required - This product(s) is only available for In-Store Pickup 

Shipping Fees

There are three different Fee Types available within the Shipping Panel. Each fee type allows for you to add additional tiers based on the type selected. See examples below of each:

Shipping Fees by Quantity

1 to 3 items $20.00 Shipping Fee

3 items and above Free Shipping

Shipping Fees by Amount

$0 to $300.00 purchase total $50.00 Shipping Fee

$300.00 and above Free Shipping

Shipping Fees By Weight

0 lb to 20 lb Free Shipping

20 lb and above $20.00 Shipping Fee

Maximum Package Weight 50 lb

Custom Fees

The Custom Fees section of the Shipping Policy contains the ability to set a custom fee for specific products or Marketplaces. Custom fees are designated by the Merchant and will display as a line item in the Customer's cart if configured. This will show in the same area as "Sub-Total", "Tax", etc. Learn more about creating Custom Fees here.