Notifications Available on Quivers & What They Do

Notifications Available on Quivers & What They Do

Below is a list of all notifications triggered by the Quivers system. You can sign up for these notifications via email, SMS (text message), and Quivers Mobile App. To learn how to configure your user alert preferences on Quivers, click here.

New Available/Assigned Order - an order has been synced through to Quivers and is either ready to be claimed, or has automatically been claimed by Quivers

Bad Customer Survey - a Customer has submitted a poor "Customer Survey" regarding the the fulfiller of the order 

Connection Approved  - a Fulfiller for which your business has sent a connection request for, has approved your request and you can now configure their settings. These settings include: Claiming Groups and Claiming regions

Connection Requested  - another business has requested to connect with your business

Fraud Detected - the fraud detection system built into Quivers has flagged an order for being potentially fraudulent 

New Product Review  - a Consumer has submitted a review on an item to be reviewed for approval by the business. Fulfillers will not receive this notification

New Refund Request  - a consumer has requested to return an item via their "My Account" on the shopping portal 

Settlement Processed  -  indicates that a settlement has been processed for the business and the funds are available in the Paylution account

Shipping Timer Expiring  - pre-notifies the Fulfiller that they need to ship the order to the consumer in the allotted amount of time indicated by the Merchant

Unclaim Request - notifies the Merchant that a Fulfiller is requesting to unclaim an order; this includes both manually claimed and auto-claimed orders