Marketplaces and Storefronts

Marketplaces and Storefronts

Marketplaces and Storefronts

*Note: If you are looking for “Marketplaces,” these have been renamed “Storefronts” within Quivers. They are no longer managed within the “Products” view and now have their view accessible from the left-hand side menu in the admin panel.

This article will walk you through creating your Storefronts and editing your Storefront Templates. 

“Storefronts” are how products can be sold through Quivers. The Storefront Type determines if a storefront is for the Quivers HoverCart or your eCommerce Platform. “HoverCart” type storefronts use “Templates,” which determine how your products will be categorized and sold in the HoverCart. “Templates” can be used across many storefronts, so a single template can be used if you want to sell the same products across many different price types.

How to Create a Storefront:

A Storefront is connected to a price type, which determines the currency and price of the products sold in that storefront. If you need help setting up your price types, please refer to this article:  How to Set Up Price Types.

Here are the instructions on how to set up new Storefronts:

1. Log Into Quivers and click into the “Marketplaces” tab on the left-hand side of the admin panel. When that drops down, click “Storefronts.”

2. Once you have arrived in “Storefronts”, you can create new Storefronts or edit existing Storefronts. To create a new Storefront, click on the blue “New Storefront” Icon in the upper right corner of the storefronts screen.

3. Name your storefront by filling in the "Storefront Name" field and selecting the type of storefront you want from the "Choose Storefront Type" dropdown. “HoverCart” type storefronts will require a Template (you can either create a new template that will need a name or use an existing one), whereas storefronts for plugins like Magento or WooCommerce will not require a template.
4. Choose price type from the dropdown and settlement account type from the dropdown.
5. Click "Create," and you are ready to set up your storefront!

Setting up your Storefront:

1. Provide your Merchant name.
2. You will also want to populate the remaining customer support details for this storefront, such as the support website, email, and phone number, for use in the customer-facing emails.
3. From here, you can confirm the settings for how your storefront behaves.

• Enable Fraud Rejection: Quivers automatically reviews all orders to determine if they are fraudulent purchases. Enabling this setting will allow you to override a fraud detection from our system and proceed with fulfillment. If you override fraud rejection, you will be liable for any chargebacks or disputes on that order.
• Enable Fulfiller Inventory: Storefronts must use fulfiller inventory if they intend to use the Order Auto-Assignment feature. Additionally, if a storefront uses fulfiller inventory, the fulfiller’s inventory will contribute to whether or not products are considered “In Stock” and available for purchase in the HoverCart. Disable if you want only your warehouse inventory to determine if products are “in stock” in the Hovercart.
• Fulfiller Order Availability Rate: This determines how many orders are made available to your fulfiller network or merchant exclusive. 100% means all orders are made available to fulfillers. 0% means all orders will be merchant exclusive
• Enable Fulfillment Methods: Select which Fulfillment methods you want to support for this storefront.
  • Consider Self-Owned Fulfillers as Merchant fulfilled: When enabled, self-owned fulfillers will be included in the brand’s count for the order distribution ratio.
    • Warehouses: Select which warehouses this storefront will be pulling inventory from, if applicable. If your storefront is a HoverCart type, you will need at least one warehouse for products to be sellable. Click here for more information about warehouses.
• Ship from store- Ship from store is a fulfillment strategy where orders are filled from the store instead of the warehouse. This means shipments are made closer to the customer, so there is less lead time required and potentially less transportation cost associated when filling orders.
• Consumer selected ship from store- The consumer can select which Retailer will ship their order. 
• In-store pickup- In-store pickup allows a customer to place an order on the internet and pick it up from a nearby store. Some items drop in price only when you select in-store pickup. Offering store pickup for online orders gives your local customers a convenient alternative to shipping.
• Curbside pickup- A customer places an order online and drives to their local store to pick it up. The customer parks in a designated area near the store entrance, and when the order is ready, a store associate brings the customer's order out to them.
• White Glove delivery- White Glove delivery is a service that guarantees utmost care in handling materials, especially when in transit. Logistics partners, carriers, or shippers wear white gloves when handling and moving products.