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How do I add a Nexus state?
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How do I add a product to a template?
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How do I increase custom fees?
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How do I issue a partial refund?
• To create a “Custom "Refund,” you will first mark the product as shipped.
• Once the status of the order changes ...
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How do I refund shipping fees to the customer?
1. To create a “Custom Refund,” you will first mark the product as shipped.
2. Once the status of the order changes...
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I claimed an order, so why is it showing Shipment Overdue?
A Shipment overdue order is supposed to be shipped by a certain time. Still, it's gone beyond that time, which is als...
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I'm having issues with placing a web order?
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I'm not getting notified of new orders?
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Our fulfillers say they haven't received any orders, what's going on?
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The customer placed an order but mistakenly bought (2)! He only wants (1). Can you help me modify the order to correct the changes?
• To create a “Custom "Refund,” you will first mark the product as shipped.
• Once the status of the order changes ...
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The customer placed an order but mistakenly bought (2)! He only wants (1). Can you help me modify the order to correct the changes?
• To create a “Custom "Refund,” you will first mark the product as shipped.
• Once the status of the order changes ...
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Why are my shipped orders flagged as "Shipment Overdue?"
A Shipment overdue order is supposed to be shipped by a certain time. Still, it's gone beyond that time, which is als...
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Why did we receive a new order with the status “Fraud Detected”?
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Why haven't I been paid for an order which was shipped?
A Shipment overdue order is supposed to be shipped by a certain time. Still, it's gone beyond that time, which is als...
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Will I be paid for a Shipment Overdue order?
A Shipment overdue order is supposed to be shipped by a certain time. Still, it's gone beyond that time, which is als...